Dynabrade EUROPE – Eshop
General Terms & Conditions of Sale
Latest amendment: October 1, 2021
1.1 These general terms and conditions (hereinafter the “Agreement”) shall apply, without restriction or reservation, to all the offers and sales of products and services (hereinafter referred to respectively as the “Product(s)” and/or “Service(s)”) of Dynabrade Europe S.à r.l (VAT N° LU14244343 - RC: B31597 ) having its registered office at WORMELDANGE, Op Tomm 6 – L-5485 Wormeldange-Haut, Luxembourg (hereinafter referred to as “Dynabrade Europe S.à r.l or the “Seller”) as well as of all its Subsidiaries and Branches throughout the world, irrespective of the mode of communication used. For this Agreement, “Subsidiaries” and “Branches” means any legal entity which is controlled by or is under common control with Dynabrade Europe S.à r.l . This Agreement shall apply to all offers or orders of Products or Services via the Seller’s website.
1.2 All offers and sales of Products and/or Services shall be deemed executed or concluded with the Seller, even if the offer stems from - or the order is carried out by - a Subsidiary or Branch of Dynabrade Europe S.à r.l. The option of a local Subsidiary or Branch to receive payment in accordance with article 1.3 of this Agreement notwithstanding, the contract of sale shall be concluded with the Seller.
1.3 The obligations of the Seller referred to in this Agreement may be satisfied, in whole or in part, by a Subsidiary or Branch of the Seller. A Subsidiary or Branch of the Seller may also benefit from the rights of the Seller under this Agreement.
1.4 The Seller reserves the offer and sale of its Products and Services strictly for a professional public, or a corporate body, for use exclusively for professional purposes (Business to Business), including laboratory research work. Any party that purchases Products or Services from the Seller in accordance with this Agreement (hereinafter referred to as the “Buyer”) represents, warrants and covenants that:
1.4.1 it is a member of the professional public and shall use the Products or Services exclusively for professional purposes in compliance with the terms and conditions of this Agreement.
1.4.2 it will not use the Products in, nor permit the Products to be used in, any human subjects (including clinical trials); and
1.4.3 it will handle, store, use, transport and dispose of all Products in compliance with all applicable laws, statutes and regulations.
1.5 This Agreement contains the entire agreement of the parties with respect to its subject matter and supersedes all existing agreements and all other oral, written or other communications between them concerning their subject matter. This Agreement shall not be modified by the Buyer in any way except pursuant to article 1.7.
1.6 The Buyer is requested to keep a paper or electronic copy of this Agreement for future reference.
1.7 No departure from this Agreement shall bind the Seller without its prior, explicit consent in writing. Accordingly, all other terms and conditions provided on the order form or any other document from the Buyer, such as its own general terms and conditions, shall not apply. Any departure that the Seller has accepted in accordance with this article 1.7 shall be valid only for the order to which this departure pertains and shall not apply automatically to subsequent orders or contracts.
1.8 The Seller and the Buyer may be willing to negotiate and enter in writing into another contractual document to govern their business relationship (the “Particular Terms and Conditions”). In the event of contradiction between the terms and conditions of this Agreement and those of the Particular Terms and Conditions, the Particular Terms and Conditions will prevail (but then this Agreement shall only be superseded in respect of such Terms and Conditions and in respect only of such specific matter).
1.9 Unless stipulated otherwise, for the purposes of this Agreement, the phrase “in writing” shall cover all written communication, whether by post, e-mail, or fax.
2.1 No verbal order by the Buyer shall be taken into consideration by the Seller unless it is confirmed by an order form in writing or by an order placed online on the Seller’s website in compliance with the instructions mentioned on said website.
2.2 Any order placed by the Buyer shall be binding for the Seller only if and of such time as it was confirmed in writing within five (5) working days by the Seller. In the absence of confirmation in writing within the stipulated period of five (5) working days, it shall be up to the Buyer to contact the Seller or the latter’s Subsidiary or Branch with which the offer was negotiated, or the order placed.
2.3 Any order confirmed in writing by the Seller shall be legally binding for the Seller and the Buyer. No cancellation or change by the Buyer of an order confirmed in writing by the Seller will be taken into consideration.
2.3.1 You can return - at your own cost - a product after purchase if you inform us within 10 working days after delivery. Returned goods will be accepted after consultation if they are received by Dynabrade in their original packaging, unused and in good condition. The processing fee is 15% of the price of the returned items. Items sold in with a promotion cannot be returned or exchanged.
2.4 Unless stipulated expressly otherwise in the written offer of the Seller (or of one of its Subsidiaries or Branches), any offer made by the Seller (or one of its Subsidiaries or Branches) shall be valid for a maximum period of thirty (30) calendar days only.
2.5 Minimum order amout per order is fixed at 80 euros VAT Excl.
2.6 No sales outside of the EU will be proceeded (no export); incl. to the UK.
3.1 The prices are quoted in euros exclusive of VAT and/or any other taxes, as applicable. Any increase in VAT and/or in any other taxes or any new tax imposed between the time that the order was placed, and the time of delivery shall be borne by the Buyer.
3.2 Unless stipulated otherwise in the Particular Terms and Conditions, the prices shall refer only to the supply of Products and Services described in the Particular Terms and Conditions, to the exclusion of all other works or services, and shall not include shipping and handling charges, duties, and custom fees.
3.3 The Seller reserves the right to change the prices and specifications of Products and Services at all times without notice in the case of unavailability of raw materials or to reflect any increase in the cost to the Seller which is due to any factor beyond the control of the Seller such as, without limitation, any foreign exchange fluctuation, currency regulation, increase in the costs of labor, materials or other costs of manufacture, or modification of applicable laws. Such changes shall be applicable to any order placed after the initial appearance of said changes on the Seller’s website.
3.4 In the event of audit or inspection of Supplier’s facilities by the Buyer or by any regulatory authority, whatever if the audit or inspection is planned or unannounced, an audit fee of Two Thousand Five Hundred Euros (2,500.00 €) per day shall be charged to the Buyer.
4.1 Unless otherwise indicated, invoices shall be payable in advance via the online payment solution.
4.2 If an invoice is not paid on the date due, the Seller reserves the right to suspend deliveries of orders in progress (albeit already partially processed) or subsequent orders in such a case, until payment has been made in full. The Seller may require at all times that the price and shipping charges be paid prior to the delivery of Products or Services.
4.3 Once the period of payment has expired, the Buyer shall, automatically and without prior notice, be liable for interest for overdue payment at the lesser of the maximum rate permitted under applicable law or the rate of twelve percent (12%) per year, compounded daily.
4.4 Any invoice not paid when due shall moreover be increased, as of right and without notice, by a flat-rate compensation of ten percent (10%) of the outstanding amount, as compensation for additional administrative expenses incurred by the Seller in connection with late payment by the Buyer, with a minimum of forty euros (EUR 40,-) or fifty-five US dollars (USD 55,-) or thirty pounds (GBP 30, -) as applicable, without prejudice to any other compensation which the Seller would be entitled to claim in connection with such late payment.
4.5 If, in the Seller’s sole reasonable judgment, the Buyer’s credit rating deteriorates, then the Seller has the right, even after a partial processing of the order, to demand such guarantees from the Buyer as the Seller shall, in its sole discretion, deem suitable for the proper performance of the commitments undertaken. If the Buyer refuses to comply, then the Seller shall be entitled to cancel all or part of the order.
4.6 The Buyer shall notify the Seller in writing of any complaint relating to the amounts invoiced within fifteen (15) calendar days after the date the invoice was delivered to the Buyer, otherwise the invoice shall be considered as being irrevocably and totally accepted by the Buyer.
5.1 Unless explicitly stipulated otherwise in the Particular Terms and Conditions, delivery shall be DAP - Buyer's warehouse (Incoterms 2010). Freight and insurance charges will be prepaid by the Seller, added to the invoice, and are payable by the Buyer plus a minimum packing and handling fee per shipment.
5.2 If at the time the order is placed, the Buyer provides an incorrect address, which requires the order to be redirected by the Seller to another delivery address, all additional shipping fees resulting from this redirection will be borne by the Buyer. In addition to these shipping fees, a flat-rate compensation of forty euros (EUR 40,-) or fifty-five US dollars (USD 55,-) or thirty pounds (GBP 30, -), shall be due by the Buyer, as compensation for additional administrative expenses incurred by the Seller in connection with the redirection by the Buyer.
6.1 Unless express guarantee is given in the Particular Terms and Conditions, the delivery periods shall not be strict deadlines. The Seller may be held liable only if the delay is extensive and attributable to gross negligence on its part.
6.2 A delay in delivery shall under no circumstances lead to the cancellation of the order by the Buyer.
7.1 The Products and Services delivered shall remain the property of the Seller until the price has been paid in full, even in the case of transformation or incorporation of said Products into other goods. If payment is not made on the date due, the Seller may require the Products to be returned and the contract of sale to be cancelled. No collateral or other security of any nature whatsoever shall be granted on these Products. The Buyer shall notify the Seller immediately in writing of any distraint by a third party on these Products or other goods in which the Products may have been incorporated.
8.1 The Products or Services shall be deemed to be approved by the buyer seven (7) calendar days at the latest after delivery, unless a precise and detailed written complaint for non-compliance of the Products or Services is lodged by the Buyer with the Seller by registered letter prior to the expiry of this period.
8.2 The approval referred to in article 8.1 shall cover all the apparent defects, i.e., defects that the Buyer was able to detect at the time of delivery or within seven (7) calendar days that followed, by an attentive and rigorous inspection, and in particular defects relating to the characteristics and to the functioning of the Products and Services sold.
9.1 The Seller’s liability shall be limited strictly to the replacement of the non-compliant Products or Services or to the reimbursement of their price, at Seller’s sole election.
9.2 The Seller shall assume no liability other than that provided under article 9.1.
9.3 Accordingly, taking account of the specific nature of the Products and Services and the multiple possible applications, the Seller does not guarantee that the Products and Services are adapted for the intended application, and it shall be the Buyer’s responsibility to verify and to make sure that the Products and Services are appropriate and adequate for the intended application.
9.4 Except as provided under article 9.1, to the full extent permissible under the applicable legislation the Seller may not be held liable for any cost or liability arising from or in connection with Products or Services, including damages or accidents to persons, damages to goods other than the Products or Services sold, loss of earnings or profits, harm to reputation, or any other prejudice arising directly or indirectly from the Products or Services, and including defective Products or Services. IN NO EVENT SHALL THE SELLER BE LIABLE UNDER THIS AGREEMENT FOR ANY PUNITIVE, EXEMPLARY, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS.
10.1 The Seller shall be entitled to cancel the sale, as of right and without official notice, by apprising the Buyer of its intention by registered letter, in the event of serious breach on the part of the Buyer of its contractual obligations, in particular if there is a delay in payment of an invoice of more than 30 (thirty) calendar days, or if it turns out that the Buyer will not fulfill or is at serious risk of not fulfilling one of its main obligations, even before said obligation is due.
10.2 If the sale is cancelled by virtue of the previous paragraph, the Buyer acknowledges that the extent of the Seller’s damages may be difficult to ascertain and, therefore, the Buyer shall be liable to the Seller for liquidated damages of fifty percent (50%) of the total selling price of (i) all Products and Services ordered by, but not yet delivered or provided to, the Buyer under this Agreement, and (ii) all Products and Services ordered by and provided to the Buyer during the previous twelve (12) months under this Agreement. The Seller nonetheless reserves the right to claim higher compensation, on condition that it can provide proof of its loss.
11.1 The Seller does not guarantee that the sale and/or use of its Products and/or Services, alone or in combination with other products, or during a process, does not infringe the rights of third parties, including without limitation any patents, trademarks, or copyrights of any third party.
11.2 The Seller shall remain the owner of intellectual property rights of which it is the holder or applicant. In particular, the order placed by the Buyer for Products or Services, its execution, and the delivery of said Products or Services ordered, shall entail no assignment or transfer of, nor any license under, the Seller’s intellectual property rights, including any patents, trademarks, or copyrights of the Seller or any of its Subsidiaries or Branches.
11.3 The Buyer shall remain the owner of intellectual property rights of which it is the holder or applicant. In particular, the order placed for Products or Services by the Buyer shall not entail any assignment or transfer of the Buyer’s intellectual property rights, including any patents, trademarks, or copyrights of the Buyer or any of its Subsidiaries or Branches.
11.4 Notwithstanding the foregoing, if, to carry out the order, the Seller must use or implement intellectual property rights that are owned by the Buyer or that the Buyer claims to hold, then the Buyer hereby grants the Seller and its Subsidiaries or Branches a royalty-free and worldwide license under such rights to use and to implement such intellectual property rights solely as needed to carry out the order.
12.1 If any of the clauses of this Agreement were, for one reason or another, to be considered invalid, illegal or inapplicable, said clause shall be replaced by a valid, legal, and applicable provision that reflects as well as possible the Seller’s original intent, and the validity, legality or applicability of the other clauses shall not be affected nor reduced as a result.
13.1 The Buyer shall defend, indemnify and hold the Seller and its Subsidiaries or Branches, and the directors, officers, employees and agents of either (collectively, the “Indemnitees”), harmless from all losses, liabilities, damages and expenses (including attorneys' fees and costs) incurred as a result of any third party claim, demand, action or proceeding arising out of (I) any breach of this Agreement by the Buyer, (ii) the use, application of, distribution, sale, handling, disposal or other exploitation of any Product or Services by or on behalf of the Buyer or by any subsequent purchaser or transferee of such Product or Services, and (iii) the use or implementation of intellectual rights that are owned by the Buyer and obtained by the Seller in accordance with article 11.4, including claims that the use or practice of such rights by the Seller under this Agreement infringes the rights of any third party.
13.2 Any Indemnitee claiming that it may be entitled to indemnity under article 14.1 shall give prompt written notice of such claim to the Buyer; provided that any delay in such notice shall not release the Buyer from its obligations under article 14.1 unless and to the extent such delay has materially prejudiced the defense of such claim. The Buyer shall retain competent counsel to defend such claim and shall control the defense and settlement of such claim; provided, however, that (I) the Buyer shall not admit any fault, liability, or wrongdoing on behalf of any Indemnitee, and (ii) the Buyer shall keep each Indemnitee informed of the status of such claim, including prompt notice of any settlement offers made by any third-party claimant. An Indemnitee may, at its cost and expense, retain separate counsel in connection with the defense of any such claim.
14.1 EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT, ALL PRODUCTS AND SERVICES ARE PROVIDED TO THE BUYER (a) “AS IS” AND WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY, TITLE OR FITNESS FOR A PARTICULAR PURPOSE AND (b) WITHOUT ANY REPRESENTATION OR WARRANTY THAT THE USE OF PRODUCTS OR SERVICES WILL NOT INFRINGE ANY THIRD-PARTY INTELLECTUAL PROPERTY RIGHTS, INCLUDING ANY PATENT, TRADEMARK OR OTHER RIGHT.
15.1 Any dispute relating, directly or indirectly, to the existence, interpretation, performance, or cancellation of the contract referred to in article 16.1 concluded by and between the Seller and the Buyer shall be referred exclusively to Luxembourg, even in cases involving several defendants or in third party proceedings. The Buyer hereby waives any objection to such exclusive jurisdiction and on the basis that such courts may be an inconvenient forum.
15.2 If the Buyer places an order from any country in the world this Agreement and the sales of Products or Services shall be governed by Luxembourg laws, irrespective of (i) the place of the delivery, (ii) the Buyer’s country/state of residence, or (iii) the conflict of laws principles applied by such country/state.
15.3 Any dispute relating, directly or indirectly, to the existence, interpretation, performance or cancellation of the contract referred to in article 16.3 concluded by and between the Seller and the Buyer shall be referred exclusively to the courts and tribunals of Luxembourg, even in cases involving several defendants or in third party proceedings. The Buyer hereby waives any objection to such exclusive authority and on the basis that such courts may be an inconvenient forum.
16.1 The Buyer may not assign this Agreement without the express prior consent of the Seller, except in connection with the sale or transfer of all the Buyer’s assets to which this Agreement relates. The Seller may assign this Agreement without the consent of the Buyer.
16.2 No failure or delay by either party in exercising any right, power or remedy under this Agreement will operate as waiver of any such right, power or remedy or of any other right, power or remedy under this Agreement.
16.3 Nothing in this Agreement shall be deemed to create a joint venture or other joint relationship. Neither party shall have any actual, apparent or implied authority because of this Agreement to create any obligation, express or implied, on behalf of the other party.
END OF AGREEMENT