The standard delivery time is 3 to 5 working days in Europe. Orders with a high volume may have a longer delivery time.
Yes, you can order only if you have an account for the Dynabrade online shop and if you are logged in. You can register here.
You can register as a new customer with Dynabrade. Click here to register. After registration you can place an order immediately. Your personal access data will be sent to the e-mail address you provide.
You can request your password here. Enter your Email and click on 'send request'. You will immediately receive an e-mail with a link and instructions to reset your password.
Yes, you can create multiple shipping addresses for your account.
You can manage your different addresses in the “My addresses” tab within your account.
Simply add a new address by clicking on the “Add a new address” option .
You have now to fill all the requested fields and save your address.
Tick the box “default” if you want to preselect this address for your future order.
In the “Address type” field, don’t forget to precise if this new address is a billing, a delivery address, or both.
You can add as many addresses as needed, modify it or delete it .
During the checkout process, you can also add a new delivery address during the checkout.
No. Our Dynabrade online shop is only available to companies with a VAT number registered for trading within the EU.
To check if your VAT number is entiltle please control it here
The safety information sheet is available on our corporate website www.dynabrade.com
You can return - at your own cost - a product after purchase if you inform us within 10 working days after delivery. Returned goods will be accepted after consultation if they are received by Dynabrade in their original packaging, unused and in good condition. The processing fee is 15% of the price of the returned items. Items sold in with a promotion cannot be returned or exchanged.
Yes. A minimum of 80 euros VAT excluded is required to process the order.
No. No export (incl. the UK ) is allowed from this website.
Once your order is completed and paid, your invoice will be available a few days after your purchase in your customer area.